LEGAL REFERENCE

z299 par aapki nigrani bilkul surakshit hai

Aapka personal information aur account ka data hamara sabse bari zaroorat hai. Hum Europe ke GDPR standards ke hisaab se kaam karte hain aur Pakistan ke local qanoon...

Encryption at rest aur in transitLocal bank-level security protocolsNo third-party data salesYour account, your full control

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Hamara privacy stance aur aapka haqooq

Jab aap z299 par account banate ho, hum aapka naam, email, phone number aur ID verification details collect karte hain—yeh sab aapke account ko secure rakhne aur hamari legal obligations puri karne ke liye zaruri hai. Aapka billing address, JazzCash ya Easypaisa ke through jo transaction karte ho, aur aapka game history hum record mein rakhte hain ta ke withdrawal ke waqt

sab kuch match ho sake. Hum har personal data ko encrypt karte hain aur iska sirf hamara compliance team, customer support, aur payment processors dekhte hain. Aapka data sirf jahan local qanoon ijazat deta hai wahan share kiya jata hai—Pakistan, Bangladesh, ya jahan supported ilaqon mein aap ho.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

HAMEN POOCH SAKTE HO

Privacy mein koi sawaal ho to hum yahan hain

QANOON AUR SURAKSHA

Kaun aapke data ki nigrani karte hain

Encryption Standard

AES-256 encryption hamari servers par har piece of personal data ke liye. Payment gateway par TLS 1.3 use hota hai JazzCash aur Easypaisa transactions ke time.

Compliance Framework

Hamara data handling Europe ke GDPR ke closely aligned hai. Pakistan mein jo qanoon hain—PECA 2016—hum un ko strictly follow karte hain.

Third-party Audits

Hum saal mein do baar independent security audits karate hain. Penetration testing aur vulnerability assessments hamara standard practice hai.

Payment Processor Trust

JazzCash, Easypaisa, SadaPay, aur Raast—ye sab PSP-certified hain. Inke saath hamara data-sharing sirf transaction verification ke liye ho ta hai.

Incident Response

Agar koi security issue ho, hum 24 ghonton mein affected users ko notify karte hain aur transparent report public karte hain.

Data Retention

Account delete karne ke baad, hum aapka personal data 90 din mein purqi tarah se erase kar dete hain—legal hold chhor kar.

Kaise hamara privacy policy alag hai

Data Minimalism	Hum sirf woh data collect karte hain jo aapke account, withdrawals aur legal compliance ke liye zaruri hai. Aapka behaviour tracking ya ad targeting ke liye data use nahi hota.
Local-First Architecture	Pakistan mein jo supported ilaqon se visitors aate hain, unka data hamara Pakistan-based infrastructure par hi rakhta hai—cross-border data transfer nahi.
No Marketing Data Loops	Aapka play history, withdrawal patterns ya game preferences ko marketing companies ko nahi dete. Sirf aapka account aur support improvement ke liye use hota hai.
Transparent Cookie Use	Cookies sirf session management aur fraud detection ke liye hain. Tracking pixels ya third-party analytics cookies hamari site par nahi hain.
Payment Data Segregation	JazzCash ya Easypaisa ka transaction data aapke game history se separately encrypted rehta hai. Inhe combine nahi karte.
User Rights Center	Aapke dashboard mein ek 'Data & Privacy' section hai jahan aap apne information export kar sakte ho, preferences badal sakte ho, ya purqi tarah delete request kar sakte ho.
Annual Transparency Report	Har saal hum ek public report nikaalte hain jismein batate hain ki hamne kitne government requests process kiye aur kya data share kiya.

Aapka account aur transactions kaise mehfooz rehte hain

Two-Factor Authentication

Login ke baad, aapka phone number par OTP aata hai. Ye OTP 60 second ke liye valid rehta hai. Login attempts ko hamari system track karta hai aur suspicious activity block kar deta hai.

JazzCash & Easypaisa Integration

Jab aap JazzCash ya Easypaisa se deposit karte ho, transaction sirf MPIN ke through complete hota hai. Aapka PIN hamara servers par nahi store hota—PSP ke saath hi secure rehta hai.

Withdrawal Verification

Withdrawal request marte waqt aapke registered phone par confirmation message aata hai. 48 ghanton tak aap request cancel kar sakte ho. Amount aapke original payment account par hi jaata hai.

Session Timeout

Agar aap 15 minute inactive raho, aapka session automatic log out ho jaata hai. Public wifi par ya shared computer se kabhi auto-login nahi hota.

IP Whitelisting

Aapka account settings tab mein aap unusual login locations se protect kar sakte ho. Naye device se login karte ho to email confirmation zaruri hota hai.

SadaPay & Raast Safety

SadaPay ya Raast ke through jo transactions hain, un par RTGS-level encryption aur bank-grade fraud detection apply hota hai. Aapka wallet data separately encrypted rehta hai.

Privacy ke bare mein aapke sawaalen

Nahi. Aapka game history, win-loss records, aur betting patterns sirf aapke account aur hamari compliance needs ke liye recorded hote hain. Marketing firms, analytics companies, ya advertisers ko ye data nahi dete. JazzCash ya Easypaisa ko sirf transaction settlement ke liye dekhte hain.

Dono encrypted hain database mein AES-256 se. Jab aap apne account settings mein dekho, ye fields masked rehte hain. Sirf OTP aur notification ke liye unhon access hota hai—unhe full number nahi dikhta. Agar account delete kar do, ye saaf 90 din mein erase hota hai.

Hamara 24/7 fraud detection system aapke account ko lock kar deta hai agar suspicious activity mile. Email aur SMS dono se notification milo. Support portal se direct complaint file kar sakte ho aur hamari team 1 ghante mein respond kare ge. Agar illegitimate transactions ho, hum inhe dispute karate hain.

Sirf session management aur fraud detection ke liye cookies hote hain. Tracking cookies, ad cookies, ya third-party analytics nahi hain. Aapka browser se apne-aap clear kar sakte ho ya aapke account settings se 'Clear All Cookies' option use kar sakte ho.

Account active rakhne tak aapka core data—naam, email, ID verification—encrypted hota hai. Agar account 12 mahine se inactive raho, hum notification bhejte hain. Delete karne ke baad, 90 din mein purqi tarah erase hota hai, legal hold siwaaye.

Pakistan ya supported ilaqon mein visitors ke data local infrastructure par rakhte hain. Cross-border transfer nahi hota unless aap apne-aap account export request karo. Jahan aap ho wahan ka local qanoon hamari data handling ko guide karte hain.

Koi bhi material change mein 30 din pehle email notification bhejte hain. Updated policy z299.app/privacy-policy par live hota hai. Aap opt-out kar sakte ho agar naye terms se disagree karo—sirf account delete karna padhe ga.